SCHOOL COMPLAINT POLICY
The School will pay prompt attention to all major problems that distract students from their studies and give students leverage in suggesting solutions to smaller daily problems which may occur.
Unanimous staff decisions on suggested solutions can result in policy changes for betterment. (See School Rules and Regulations)
STUDENT COMPLAINT PROCEDURE
Schools accredited by the Accrediting Commission of Career Schools and Colleges must have a procedure and operational plan for handling student complaints. If a student does not feel that the school has adequately addressed a complaint or concern, the student may consider contacting the Accrediting Commission.
All complaints reviewed by the Commission must be in written form and should grant permission for the Commission to forward a copy of the complaint to the school for a response. This can be accomplished by filing the ACCSC Complaint Form. The complainant(s) will be kept informed as to the status of the complaint as well as the final resolution by the Commission.
PLEASE DIRECT ALL INQUIRIES TO:
A copy of the ACCSC Complaint Form is available at the school and may be obtained by contacting Margaret Williams, Office Administrator or online at www.accsc.org.